Session
Lead
No lead loaded. Pick a campaign and press Start dialing.
Today
Idle
00:00
Call outcome
Script
Call history
Campaigns
Leads:
Needs a phone column. Recognized: first name, last name, company, title, email, state, notes. Other columns are kept and shown to agents.
Caller ID pool
Each call uses the best number for the lead: the number they saw last time, then same area code, same state, same time zone, then the least-used number. Numbers stop being used when they reach their daily cap (rolling 24 hours).
Keeping numbers off "Spam Likely"
- Complete Twilio Trust Hub: a business profile plus SHAKEN/STIR so your calls get A attestation.
- Register CNAM (caller name), and enable Voice Integrity so carriers' spam engines know the numbers are yours.
- Also register free at freecallerregistry.com (covers Hiya, First Orion and TNS).
- Keep each number around 50–100 dials/day. Add numbers instead of raising caps.
- Make sure callbacks reach you:
npm run setuppoints your numbers' incoming calls at this dialer. - Avoid lots of calls under 6 seconds, and clean dead numbers out of your lists.
- Don't replace numbers just because they got flagged. Fix what caused it and request remediation.